Culture First Monthly Membership



Do You Ever Second-Guess Yourself When Making Leadership Decisions?

Being the Owner or Office Manager can feel really lonely.  What do you do about this situation?  Why does this keep happening?  But no way are you going to air your dirty laundry publicly in a Facebook Group!

In Culture First, not only do you have a private, safe space to ask your questions, but you also have access to ask an expert via Voxer messaging.

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Do You Wish Someone Would Just Give You Ideas Each Month for Employee Engagement?

Continually pumping up your employees can be exhausting!!  It takes planning, it takes organization, and it takes dedicated time.

What if you were part of a community where each month there's new content to engage your employees?  That is part of your Culture First Membership.

You'll get post ideas (for your employee group) relevant to the month or the season, you'll get "brag reminders", a monthly contest idea, and a fun activity.  


Do You Wish Your Management Team Had a Resource, Other Than You?

This membership is open to your entire management team, all under one membership.  We'll make your management team feel comfortable, so they can ask the community questions.  

Your management team needs an environment that promotes their growth as a leader.  And you, the Owner, don't always have time to coach them.  The Culture First community is there for you AND your management team.

Here's What Is Included:

  1. Admission to the private, paid Facebook group.
  2. Access to the Culture Turnaround Series.
  3. Monthly Lives with Martha Covering a Topic Around Culture.  These will not be webinars similar to the LevelUP course.  These will be Lives on how to IMPLEMENT some of the programs talked about in the course.  Think of these as "creating webinars", not "listening webinars".
  4. Monthly QDS Hot Seat - Martha will evaluate a businesses Quality Driven scores and make suggestions on ways to improve the results.  This is a recorded video analysis.
  5. Monthly Live Hot Seat - Every month, one business will go live with Martha and they will discuss their main cultural issue.  Martha and the Live attendees will help them brainstorm solutions on the fly.
  6. Voxer Access - You will have access to the Culture First Voxer group.  If you are stuck on an employee related problem, send Martha a Vox and get a verbal answer within 48 hrs or sooner.
  7. Employee Engagement Ideas  - You will get reminders to post "brags", seasonal engagement posts, contest and fun activities ideas for each month.  You pick what you want to use.

Culture First Membership


  • Admission to the private, paid Facebook group.
  • Access to the Culture Turnaround Webinar Series.
  • Monthly Lives with Martha 
  • Monthly QDS Hot Seat 
  • Monthly Live Hot Seat 
  • Voxer Access 
  • Employee Engagement Ideas  

Hi, I'm Martha

I opened a service business back in 2007 and I thought I’d be a pro at leading employees. Boy was I wrong. My business was a mess. We had horrible quality, the employees were ultimately in charge, and I hated my work life.

All it took was a “bully” employee who pushed me to the limits. That employee was a God-send because she made me see that I was the source of everything going wrong in my company.

From that point forward, I totally reversed my toxic culture into a positive culture built on quality, accountability, and respect. These days, even though we have many more staff members, the management staff spends very little time on employee issues. In fact, I rarely go to the office, work on the business about 3 hours a week, and just see my employees for the “fun events”…all the while we maintain a 98% client satisfaction rate and a 100% employee satisfaction rate.

Pay for Performance, metrics and accountability became so much a part of my company culture that it lead to me co-founding Quality Driven Software,, so I could have the data and reports at my fingertips. However, any of the principles that are mentioned can be implemented without Quality Driven Software.

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